Política de envío
The prices of the products displayed on the Sites do not include shipping costs. The method and amount of shipping costs are specified during the ordering process before the you confirm the order. We may modify, at any time, our offered shipping methods.
Orders will be shipped once your method of payment has been verified and the payment successfully processed. Your order will be processed within a maximum of thirty (30) days from the day following the date of purchase, subject to full payment. Should the product not be available, we will reach out and advise an estimated shipping date.
Shipping couriers we currently utilize:
- FedEx
- UPS
- DHL
You can generally expect delivery within one to five (1-5) business days for ground shipments to the continental U.S., and six to seven (6-7) days for ground shipments to Alaska and Hawaii. Orders with expedited shipping must be placed by 1:00 pm Monday to Friday to ensure same-day processing and shipping. Saturday and Sunday delivery is available to residential addresses for select zip codes. Any delay in delivery or non-delivery must be reported as soon as possible to the following address: support@patekmaison.com.
As the delivery is carried out by a third-party service provider, we are not responsible for the non-performance or poor performance of the carrier including, but not limited to, delayed delivery.
Unless otherwise indicated, we are only able to ship to one shipping address per order. If you'd like to ship to multiple addresses, please place separate orders for each unique address. Please make sure your address is correct. Once in transit, we cannot redirect shipments to a new or different address. If your order is returned for an invalid or incorrect address your order will be returned to stock and the order refunded less any shipping charges and a 20% restocking fee.
We reserve the right to utilize a 3rd party drop shippers to deliver our products if the warehouse location is closer to the client’s residence than Patek Maison’s distribution center.
Shipping Exclusions. We do not ship to PO boxes, APO/FPO addresses, logistic service providers, hotel, resort and motel addresses, Guam, the American Virgin Islands, or other U.S. Territories.
If you have questions regarding shipping, please contact us at support@patekmaison.com